bat735 Privacy Policy

1 Introduction

bat735 is an online casino and sports betting platform serving Pakistani players. When you create an account, deposit funds, place bets on cricket or other sports, play slot games or live casino tables, or simply browse bat735.com, you share certain personal information with us. We have a responsibility to handle that information with care, transparency, and integrity.

This Policy applies to all personal data we process in connection with:

• Registration and account management on bat735.com
• Deposits and withdrawals via JazzCash, EasyPaisa, Raast, HBL, UBL, Meezan Bank, and 1LINK
• KYC identity verification and anti-money laundering compliance checks
• Customer support interactions via live chat or email
• Marketing communications where you have opted in
• Use of cookies and analytical tools on bat735.com

2 Personal Data We Collect

bat735 collects personal data through several channels. The categories of data we collect and the circumstances in which we collect them are described below.

2.1 Data You Provide Directly

• Registration data: Full legal name, date of birth, Pakistani mobile number, email address, and preferred username when you create a bat735 account.
• KYC documents: A copy of both sides of your CNIC, a live selfie photograph taken at the time of verification, and proof of payment method ownership (e.g., a JazzCash or EasyPaisa account screenshot showing your registered number).
• Financial data: Payment method details submitted during deposits and withdrawal requests. bat735 does not store full card numbers; payment processing is handled by our regulated payment partners.
• Communications data: Records of live chat transcripts, support emails, and any written correspondence you send to bat735.
• Responsible gaming preferences: Deposit limits, loss limits, session time limits, and self-exclusion requests you submit via your account dashboard.

2.2 Data Collected Automatically

• Device and technical data: IP address, browser type and version, operating system, device identifiers, and screen resolution.
• Usage data: Pages visited on bat735.com, games played, bets placed, session durations, click paths, and referral URLs.
• Cookie data: Session tokens, preference cookies, and security cookies as described further in Section 6 of this Policy.
• Geolocation data: Approximate location derived from IP address, used solely for access control and fraud prevention purposes. bat735 does not use GPS-level location tracking.

2.3 Data From Third Parties

• KYC verification partners: Where bat735 uses a third-party KYC service to verify CNIC authenticity, that provider may return a verification status and risk score to bat735.
• Payment processors: Transaction status, reference numbers, and fraud flags from JazzCash, EasyPaisa, and banking partners.
• Responsible gaming databases: Where applicable, bat735 may check self-exclusion registers to prevent excluded individuals from re-registering.

3 How We Use Your Personal Data

bat735 uses the personal data we collect for the following purposes:

3.1 Account Management and Service Delivery

We process your registration data and contact details to create and maintain your bat735 account, authenticate your identity at login, and deliver the gaming and betting services you have signed up for. Without this processing, bat735 cannot provide you with a functioning account.

3.2 KYC and Regulatory Compliance

bat735 is required to verify the identity of all players before processing withdrawals. We process your CNIC data and KYC documents to comply with our anti-money laundering (AML) and counter-terrorism financing (CTF) obligations. This processing is mandatory and cannot be opted out of — it is a condition of using bat735's withdrawal services.

3.3 Payment Processing

We share limited financial data with our payment partners — JazzCash, EasyPaisa, Raast, and major Pakistani banks — solely for the purpose of processing your deposits and withdrawals. bat735 does not process card payments directly.

3.4 Fraud Prevention and Security

We analyse IP addresses, device fingerprints, and behavioural data to detect and prevent fraudulent activity, account takeovers, bonus abuse, and multi-accounting. This processing is in bat735's legitimate interest and in yours — it protects your account balance and the integrity of the platform.

3.5 Responsible Gaming

We use your gaming and session data to monitor for indicators of problem gambling. Where our responsible gaming algorithms identify patterns of concern — such as prolonged session lengths, rapid consecutive deposits, or repeated ignored reality-check prompts — bat735 may proactively reach out to you with responsible gaming resources. This processing is in your vital interest.

3.6 Customer Support

We retain records of your support interactions — including live chat transcripts and email correspondence — to resolve ongoing disputes, maintain service quality, and train our support team. Support records are retained for a period of 3 years.

3.7 Marketing Communications

Where you have opted in to marketing, bat735 may send you promotional emails and SMS messages about new games, bonuses, PSL cricket betting markets, and platform updates. You may withdraw your consent at any time from the notification preferences section of your bat735 account dashboard. Opting out will not affect your ability to use bat735 services.

3.8 Platform Improvement and Analytics

We use aggregated, anonymised usage data to understand how players interact with bat735.com, identify performance issues, and improve the platform experience. This data cannot be used to identify individual players.

4 Legal Basis for Processing

bat735 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to perform the contract between you and bat735 — including account registration, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable laws — including KYC verification, AML record-keeping, and reporting obligations.
• Legitimate interests: Processing for fraud prevention, platform security, and aggregate analytics, where those interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit opt-in consent. You may withdraw consent at any time without affecting other processing.
• Vital interests: Processing of responsible gaming data where there is a genuine concern for your wellbeing.

5 Sharing Your Personal Data

bat735 does not sell or rent your personal data to third parties. We share your data only in the circumstances described below:

5.1 Payment Service Providers

We share the minimum necessary financial data with JazzCash, EasyPaisa, Raast, HBL, UBL, Meezan Bank, and 1LINK to process your deposits and withdrawals. Each of these providers operates under its own privacy and data security framework.

5.2 KYC and Identity Verification Partners

bat735 may use regulated third-party identity verification services to validate your CNIC documents. These partners process your data solely for verification purposes and are contractually prohibited from using it for any other purpose.

5.3 Game Software Providers

Live casino tables, slot games, and sportsbook markets on bat735 are powered by licensed game providers. These providers may receive your account session token and bet data for the purpose of delivering and settling game results. They do not receive your CNIC or full contact details.

5.4 Legal and Regulatory Authorities

bat735 will disclose personal data to law enforcement agencies, financial intelligence units, or regulatory authorities where required to do so by applicable law, court order, or regulatory direction. bat735 will notify you of such disclosures where legally permitted to do so.

5.5 Business Transfers

In the event of a merger, acquisition, or sale of all or part of bat735's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy policy governing your data following the transfer.

6 Cookies & Tracking Technologies

bat735.com uses cookies and similar technologies to ensure the platform functions correctly, to maintain your session security, and to analyse how the platform is used. We do not use cookies for third-party advertising purposes.

6.1 Types of Cookies We Use

6.2 Managing Cookies

Essential and security cookies cannot be disabled as they are necessary for bat735.com to function securely. Functional and analytical cookies may be disabled via your browser settings or through the cookie preference centre accessible from the bat735.com footer. Disabling functional cookies may affect your experience on the platform.

7 Data Retention

bat735 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, and to resolve any disputes that may arise. Specific retention periods are set out below:

• Account data and KYC documents: Retained for a minimum of 5 years following account closure, in compliance with AML record-keeping requirements.
• Transaction and financial records: Retained for a minimum of 5 years following the date of each transaction.
• Customer support records: Retained for 3 years from the date of the last interaction.
• Marketing consent records: Retained for the duration of your consent plus 2 years following withdrawal of consent, to demonstrate compliance.
• Analytical and behavioural data: Anonymised and aggregated after 12 months; raw session data deleted after 12 months.
• Self-exclusion records: Retained for the full duration of the exclusion period plus 5 years, to prevent circumvention of exclusion.

Upon expiry of the applicable retention period, bat735 will securely delete or anonymise your personal data in accordance with our internal data disposal procedures.

8 Data Security

bat735 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Encryption in transit: All data transmitted between your device and bat735.com is encrypted using TLS 1.2 or higher.
• Encryption at rest: Sensitive data fields — including CNIC numbers and financial records — are encrypted within our database using industry-standard encryption algorithms.
• Access controls: Access to personal data is restricted to bat735 personnel who have a legitimate need to process it, and is governed by role-based access controls and audit logging.
• Two-factor authentication: bat735 employees with access to customer data systems are required to use two-factor authentication.
• Penetration testing: bat735.com undergoes regular security testing to identify and remediate vulnerabilities.
• Incident response: In the event of a data security incident that poses a risk to your rights, bat735 will notify affected players within 72 hours of becoming aware of the breach, where technically and legally feasible.

9 Your Data Protection Rights

Depending on the data protection laws applicable to you, you may have the following rights in relation to the personal data bat735 holds about you:

• Right of access: You may request a copy of the personal data bat735 holds about you (a "Subject Access Request").
• Right to rectification: You may request correction of inaccurate or incomplete personal data. For account data, you can update most fields directly from your bat735 account settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to bat735's legal retention obligations.
• Right to restriction: You may request that bat735 restrict processing of your data in certain circumstances — for example, while a dispute about data accuracy is under review.
• Right to portability: You may request a copy of the personal data you provided to bat735 in a structured, machine-readable format.
• Right to object: You may object to processing carried out on the basis of bat735's legitimate interests, including direct marketing.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact bat735 via live chat inside your account dashboard or by emailing our support team. bat735 will respond to all verified data rights requests within 30 calendar days. We may need to verify your identity before processing your request.

10 Children & Minors

bat735 is a 21+ platform. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a player under 21 has registered an account or submitted personal data to bat735, we will immediately close the account, delete the associated personal data to the extent permitted by law, and refund any deposits to the source payment method following a review.

If you are a parent or guardian and believe that a minor under your supervision has accessed bat735 or created an account, please contact our support team immediately via live chat. We will take prompt action.

bat735 also recommends that households with minors make use of parental control software to restrict access to online gambling platforms on shared devices.

11 International Data Transfers

bat735 is primarily operated for Pakistani players and our data infrastructure is designed with this in mind. However, some of our service providers — including KYC verification partners and game software providers — may process data in jurisdictions outside Pakistan.

Where personal data is transferred internationally, bat735 ensures that appropriate safeguards are in place, including:

• Contractual data processing agreements with all international service providers that impose equivalent data protection obligations.
• Use of service providers that operate under internationally recognised data protection frameworks.
• Transfer impact assessments where required to evaluate the adequacy of protection in the destination country.

bat735 does not transfer your CNIC or KYC documents outside of our verified KYC processing chain. If you have questions about specific international transfers, contact us via live chat.

12 Third-Party Services

bat735.com may contain links to pages or resources operated by third parties — for example, game provider help pages. bat735 is not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party services you access from bat735.com.

bat735 also integrates with payment providers including JazzCash and EasyPaisa. When you initiate a payment via these services, you will be subject to their respective privacy policies and terms of service in addition to this Policy. bat735 receives only the transaction result and reference data from these providers — we do not have access to your full JazzCash or EasyPaisa account history.

13 Updates to This Privacy Policy

bat735 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes — meaning changes that affect how we use your data or your data rights — we will notify you by email to your registered address and via an in-platform notification at least 7 days before the changes take effect.

Non-material updates — such as clarifications of existing language, correction of typographical errors, or updates to our contact details — may be published without advance notice.

The effective date at the top of this Policy reflects the date of the most recent revision. We encourage you to review this Policy periodically so that you remain informed about how bat735 protects your data.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or bat735's data practices, please reach out to us through the following channels:

• Live Chat: Available 24/7 inside your bat735 account dashboard — the fastest way to raise a privacy concern or submit a data rights request.
• Email: [email protected] — we aim to respond to all privacy-related emails within 5 business days.

When contacting bat735 regarding a data rights request, please include your registered email address and a clear description of your request so that our compliance team can locate your account and process your request efficiently.